Fortune 500 Multinational Pharmaceutical Company
Challenge
Inefficient global HR service delivery strategy and shared services model following consolidation of global functions.
Solution
Developed and implemented a new global shared services model, better leveraging global labor arbitrage, revamping HR service delivery systems and improving process efficiency.
Results
Transformed HR service delivery for 17,000 employees across 40 countries. Achieved 25% improvement in process efficiency and increased employee engagement.
